- GENERAL PROVISIONS
- ELECTRONIC SERVICES IN THE ONLINE STORE
- TERMS OF SALES AGREEMENT
- METHODS OF PRODUCT PAYMENT
- COST, METHODS, AND TIMELINE OF PRODUCT DELIVERY AND PICKUP
- PRODUCT COMPLAINT
- EXTRAJUDICIAL METHODS OF HANDLING COMPLAINTS AND CLAIMS SETTLEMENT, AS WELL AS ACCESS TO THESE PROCEDURES
- RIGHT OF WITHDRAWAL FROM THE AGREEMENT (APPLIES TO SALES AGREEMENTS CONCLUDED SINCE DECEMBER 25, 2014)
- PROVISIONS CONCERNING ENTREPRENEURS
- FINAL PROVISIONS
- TEMPLATE WITHDRAWAL FORM
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The Online Store www.cameraharness.net cares about consumer rights. A consumer cannot waive the rights granted to them under the Consumer Rights Act. Provisions of agreements that are less favorable to consumers than the provisions of the Consumer Rights Act are void, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of this Terms and Conditions are not intended to exclude or limit any consumer rights conferred on them by law, and any doubts should be interpreted in favor of the consumer. In the event of any inconsistency between the provisions of these Terms and Conditions and the above-mentioned provisions, the latter shall take precedence and shall be applied.
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- GENERAL PROVISIONS
1.1. The Online Store available at the internet address www.cameraharness.net is operated by partners conducting business activity under a civil law partnership agreement under the name “MOKVOK” limited liability company. (place of business and correspondence: ul. Kineskopowa 1b/127, 05-500 Piaseczno, Tax Identification Number of the civil law partnership: 1231487801, National Business Registry Number of the civil law partnership: 388195371, electronic mail address mokvok2021@gmail.com)
1.2. This Terms and Conditions apply to both consumers and entrepreneurs using the Online Store (except section 9 of the Terms and Conditions, which applies exclusively to entrepreneurs).
1.3. The Administrator of personal data processed in connection with the implementation of the provisions of this Terms and Conditions is the Service Provider. Personal data is processed for the purposes, scope, and based on the principles indicated in the privacy policy published on the Online Store’s website. Providing personal data is voluntary. Every person whose personal data is processed by the Service Provider has the right to access their content and the right to update and correct them.
1.4. Definitions:
1.1.1. WORKING DAY – one day from Monday to Friday, excluding statutory holidays.
1.1.2. REGISTRATION FORM – a form available in the Online Store allowing for the creation of an Account.
1.1.3. ORDER FORM – An Electronic Service, an interactive form available in the Online Store allowing for placing an Order, especially by adding Products to the electronic shopping cart and specifying the terms of the Sales Agreement, including delivery and payment methods.
1.1.4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided by universally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality that is granted legal capacity by law; – who has entered into or intends to enter into a Sales Agreement with the Seller.
1.1.5. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws of 1964 No. 16, item 93, as amended).
1.1.6. ACCOUNT – An Electronic Service, identified by an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider’s teleinformation system where data provided by the Service Recipient and information about Orders placed by them in the Online Store are stored.
1.1.7. NEWSLETTER – An Electronic Service, an electronic distribution service provided by the Service Provider via email, enabling all users to automatically receive periodic content from the Service Provider’s successive newsletter editions containing information about Products, news, and promotions in the Online Store.
1.1.8. PRODUCT – a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.
1.1.9. TERMS AND CONDITIONS – these terms and conditions of the Online Store.
1.1.10. ONLINE STORE – the online store of the Service Provider available at the internet address: www.cameraharness.net
1.1.11. SELLER; SERVICE PROVIDER – partners conducting joint business activities based on a civil law partnership agreement under the name “MOKVOK” limited liability company. (place of business and correspondence: ul. Kineskopowa 1b/127, 05-500 Piaseczno, Tax Identification Number of the civil law partnership: 1231487801, National Business Registry Number of the civil law partnership: 388195371, electronic mail address mokvok2021@gmail.com)
1.1.12. SALES AGREEMENT – a sales agreement for a Product concluded or to be concluded between the Customer and the Seller through the Online Store.
1.1.13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient through the Online Store.
1.1.14. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided by universally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality that is granted legal capacity by law; – who uses or intends to use an Electronic Service.
1.1.15. CONSUMER RIGHTS ACT, ACT – the Act of May 30, 2014, on consumer rights (Journal of Laws of 2014, item 827, as amended).
1.1.16. ORDER – a statement of the Customer’s intent made using the Order Form and directly aimed at concluding a Sales Agreement for a Product with the Seller.
- ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form, and Newsletter.
1.1.17. Account – Utilization of the Account is possible after the Service Recipient completes three consecutive steps: (1) filling out the Registration Form, (2) clicking the “Register” button, and (3) confirming the intention to create an Account by clicking on the automatically sent link to the provided email address. The Registration Form requires the Service Recipient to provide the following data: name and surname/business name, address (street, house/apartment number, postal code, city, country), email address, contact phone number, and password. In the case of non-consumer Service Recipients, it is also necessary to provide the company name and Tax Identification Number (NIP).
1.1.17.1. The Electronic Service Account is provided free of charge for an indefinite period. The Service Recipient has the option to delete the Account (withdraw from the Account) at any time and without stating a reason by sending a relevant request to the Service Provider, especially via email to the address: mokvok2021@gmail.com, or in writing to the address: ul. Sadulska 20, 04-660 Warszawa.
1.1.18. Order Form – Utilization of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. Placing an Order is done after the Customer completes two consecutive steps: (1) filling out the Order Form, and (2) clicking the “Buy and Pay” button on the Online Store’s website after completing the Order Form. Until this point, it is possible to independently modify the entered data (for this purpose, follow the displayed messages and information available on the Online Store’s website). The Order Form requires the Customer to provide the following data related to the Customer: name and surname/business name, address (street, house/apartment number, postal code, city, country), email address, contact phone number, and data related to the Sales Agreement: Product/s, quantity of Product/s, place and method of Product delivery, payment method. In the case of Customers who are not consumers, it is also necessary to provide the company name and Tax Identification Number (NIP).
1.1.18.1. The Electronic Service Order Form is provided free of charge, has a one-time nature, and concludes upon placing the Order through it or upon the earlier cessation of placing the Order through it by the Service Recipient.
1.1.19. Newsletter – Utilization of the Newsletter occurs after entering an email address in the “Newsletter” section visible on the Online Store’s website, to which subsequent editions of the Newsletter are to be sent, and clicking the corresponding action button. Utilization of the Newsletter can also occur by selecting the appropriate checkbox during the Account creation process – upon Account creation, the Service Recipient is subscribed to the Newsletter. Alternatively, the Service Recipient can subscribe to the Newsletter by checking the appropriate checkbox during the Order Form completion process – upon placing the Order, the Service Recipient is subscribed to the Newsletter.
1.1.19.1. The Electronic Service Newsletter is provided free of charge for an indefinite period. The Service Recipient has the option to unsubscribe from the Newsletter (withdraw from the Newsletter) at any time and without stating a reason by sending a relevant request to the Service Provider, especially via email to the address: mokvok2021@gmail.com, or in writing to the address: ul. Sadulska 20, 04-660 Warszawa.
2.2. Technical Requirements Necessary for Cooperation with the Teleinformation System Used by the Service Provider:
(1) Computer, laptop, or other multimedia device with internet access; (2) Access to email; (3) Internet browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) Recommended minimum screen resolution: 1024×768; (5) Enabling the browser’s ability to save Cookie files and support Javascript.
2.3. The Service Recipient is obligated to use the Online Store in a manner consistent with the law and good practices, while respecting personal rights, copyright, and intellectual property of the Service Provider and third parties. The Service Recipient must enter data in accordance with the factual state. The Service Recipient is prohibited from providing content that violates the law.
2.4. Complaint Handling Procedure:
1.1.20. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the product complaint procedure specified in section 6 of the Terms and Conditions) can be submitted by the Service Recipient:
1.1.21. In writing to the address: ul. Sadulska 20, 04-660 Warszawa.
1.1.22. Electronically via email to the address: mokvok2021@gmail.com
1.1.23. It is recommended that the Service Recipient include in the complaint description: (1) information and circumstances related to the subject of the complaint, especially the type and date of the occurrence of the irregularity; (2) the Service Recipient’s request; and (3) contact details of the complainant – this will facilitate and expedite the examination of the complaint by the Service Provider. The requirements provided in the preceding sentence are merely recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.
1.1.24. The Service Provider will respond to the complaint promptly, no later than within 14 calendar days from the date of its submission.
- TERMS OF ENTERING INTO A SALES AGREEMENT
3.1. The conclusion of a Sales Agreement between the Customer and the Seller takes place after the Customer submits an Order through the Order Form on the Online Store, in accordance with section 2.1.2 of the Terms and Conditions.
3.2. The price of the Product displayed on the Online Store’s page is stated in Polish zlotys or euros and includes taxes. The Customer is informed about the total price including taxes of the Product subject to the Order, as well as about the delivery costs (including transportation fees) and other costs, and when the exact amount of these fees cannot be determined – about the obligation to pay them. This information is provided to the Customer on the Online Store’s pages during the Order placement process, including at the moment when the Customer expresses the will to be bound by the Sales Agreement.
3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form.
1.1.25. The conclusion of a Sales Agreement between the Customer and the Seller takes place after the Customer submits an Order on the Online Store in accordance with section 2.1.2 of the Terms and Conditions.
1.1.26. After placing the Order, the Seller promptly confirms its receipt and simultaneously accepts the Order for execution. Confirmation of Order receipt and acceptance for execution is made by the Seller sending an appropriate email message to the email address provided by the Customer during the Order placement, which contains at least the Seller’s statement of receiving the Order and accepting it for execution, as well as confirmation of the conclusion of the Sales Agreement. Upon the Customer’s receipt of the above email message, a Sales Agreement is concluded between the Customer and the Seller.
3.4. The recording, securing, and making available to the Customer of the content of the concluded Sales Agreement is carried out by providing access to this Terms and Conditions on the Online Store’s website.
- METHODS OF PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following methods of payment for the Sales Agreement:
1.1.27. Electronic payments and payments by payment card through the stripe.com and PayPal.com services – the current available payment methods are specified on the Online Store’s website during the purchase process.
1.1.27.1. Settlement of transactions through electronic payments and payment cards is carried out according to the Customer’s choice through the stripe.com and PayPal.com services. The handling of electronic payments and payment cards is managed by:
1.1.27.1.1. Stripe.com – 354 Oyster Point Blvd South San Francisco, CA 94080 United States.
1.1.27.1.2. PayPal.com – PayPal (Europe) S.à r.l. & Cie, S.C.A., 5th floor 22–24 Boulevard Royal, L-2449, Luxembourg.
- COST, METHODS, AND TERMS OF PRODUCT DELIVERY AND PICKUP
5.1. Product delivery is available within the territory of the Republic of Poland and the European Union.
5.2. Product delivery to the Customer is subject to a fee, unless the Sales Agreement provides otherwise. The delivery costs of the Product are indicated to the Customer on the Online Store’s pages under the “FAQ” informational tab and during the Order placement process, including at the moment when the Customer expresses the will to be bound by the Sales Agreement. The delivery time of the Product is also indicated on the Online Store’s pages under the “FAQ” informational tab.
5.3. Personal pickup of the Product by the Customer is not possible.
5.4. The Seller provides the Customer with the following methods of Product delivery:
1.1.28. Courier shipment.
5.5. The delivery time of the Product to the Customer is up to 14 Business Days, unless a shorter term is specified in the description of a specific Product or during the Order placement process. In the case of Products with different delivery times, the delivery time is the longest specified term, which, however, cannot exceed 14 Business Days. The commencement of the delivery term for the Product to the Customer starts from the day following the conclusion of the Sales Agreement.
- PRODUCT COMPLAINT
6.1. The basis and scope of the Seller’s liability towards the Customer in case the sold Product has a physical or legal defect (warranty) are determined by the universally applicable provisions of the law, in particular in the Civil Code (especially in Articles 556-576 of the Civil Code). For Sales Agreements concluded until December 24, 2014, the basis and scope of the Seller’s liability towards a Customer who is a natural person acquiring the Product for non-professional or non-business purposes, due to non-conformity of the Product with the Sales Agreement, are determined by the universally applicable provisions of the law, in particular the Act of July 27, 2002, on specific terms of consumer sales and on the amendment of the Civil Code (Journal of Laws of 2002, No. 141, item 1176, as amended).
6.2. The Seller is obliged to deliver the Product to the Customer without defects.
6.3. A complaint can be submitted by the Customer, for example:
1.1.29. in writing to the address: ul. Sadulska 20, 04-660 Warszawa.
1.1.30. electronically via email to the address: mokvok2021@gmail.com
6.4. It is recommended that the Customer provide the following information in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect occurrence; (2) a request for bringing the Product into conformity with the Sales Agreement, a statement on the reduction of the price, or withdrawal from the Sales Agreement; and (3) the contact details of the complainant – this will facilitate and expedite the consideration of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of recommendations only and do not affect the effectiveness of complaints submitted without adhering to the recommended complaint description.
6.5. The Seller will address the Customer’s complaint promptly, no later than within 14 calendar days from the day of its submission. Failure to address the Customer’s complaint within the above-mentioned period means that the Seller considered the complaint justified.
6.6. The Customer who exercises the rights under the warranty is obliged, at the expense of the Seller, to deliver the defective Product to the address: ul. Sadulska 20, 04-660 Warszawa
- EXTRAJUDICIAL METHODS OF COMPLAINT RESOLUTION AND CLAIMS ENFORCEMENT, AND ACCESS RULES TO THESE PROCEDURES
7.1. Detailed information concerning the possibility for a Consumer Customer to use extrajudicial methods of complaint resolution and claims enforcement, as well as the rules of access to these procedures, are available on the website of the Office of Competition and Consumer Protection at:
https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php
7.2. The President of the Office of Competition and Consumer Protection also operates a contact point (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl, or postal address: Pl. Powstańców Warszawy 1, Warsaw), which is tasked, among other things, with providing assistance to consumers in matters related to extrajudicial resolution of consumer disputes.
7.3. A Consumer has the following exemplary options for using extrajudicial methods of complaint resolution and claims enforcement: (1) submitting an application for the dispute to be resolved by a permanent consumer arbitration court (more information available at: http://www.spsk.wiih.org.pl/); (2) submitting an application for extrajudicial dispute resolution to the provincial inspectorate of the Trade Inspection Authority (more information available on the website of the inspectorate relevant to the location of the Seller’s business activities); and (3) seeking assistance from the district (city) consumer ombudsman or a social organization whose statutory duties include consumer protection (including the Federation of Polish Consumers, Stowarzyszenie Konsumentów Polskich). Advice is provided, among other methods, via email at porady@dlakonsumentow.pl, and through the consumer helpline number 801 440 220 (helpline available on business days, from 8:00 AM to 6:00 PM, call charges according to the operator’s tariff).
7.4. The website http://ec.europa.eu/consumers/odr provides access to the online platform for resolving disputes between consumers and traders at the EU level (the ODR platform). The ODR platform is an interactive and multilingual website with a comprehensive service point for consumers and traders seeking extrajudicial resolution of disputes concerning contractual obligations arising from online sales contracts or service contracts (more information available on the platform’s website or at the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8. RIGHT OF WITHDRAWAL FROM THE AGREEMENT
(APPLIES TO DISTANCE SALES AGREEMENTS CONCLUDED FROM 25 DECEMBER 2014)
8.1. A Consumer who has concluded a distance sales agreement has the right to withdraw from it within 14 calendar days without giving any reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the withdrawal deadline, it is sufficient to send a statement before its expiry. A declaration of withdrawal from the agreement can be made, for example:
1.1.31. in writing to the address: ul. Sadulska 20, 04-660 Warszawa.
1.1.32. electronically via email to the address: mokvok2021@gmail.com
8.2. A sample withdrawal form is also included in the attachment. The Consumer may use the withdrawal form template, but this is not mandatory.
8.3. The withdrawal period begins from the date the Product is taken into possession by the Consumer or by a person indicated by them other than the carrier.
8.4. In the event of withdrawal from a distance sales agreement, the agreement is considered not to have been concluded.
8.5. The Seller is obliged to reimburse the Consumer all payments made by them, including the costs of delivering the Product (with the exception of additional costs resulting from the Consumer’s choice of a delivery method other than the cheapest standard delivery method available in the Online Store), without undue delay and in any event not later than 14 calendar days from the day on which the Seller is informed of the Consumer’s decision to withdraw from the agreement. The Seller will make the reimbursement using the same means of payment as the Consumer used for the initial transaction, unless the Consumer has expressly agreed otherwise. If the Seller has not offered to collect the Product from the Consumer, the Seller may withhold the reimbursement until the Product is received back or until the Consumer has supplied evidence of having sent back the Product, whichever is the earliest.
8.6. The Consumer must return or hand over the Product to the Seller promptly, and in any event not later than 14 calendar days from the day on which they withdrew from the agreement, unless the Seller offered to collect the Product. To meet the deadline, it is sufficient to return the Product before the expiry of the 14-day period. The Consumer may return the Product to the address: ul. Sadulska 20, 04-660 Warszawa.
8.7. The Consumer is liable for any diminished value of the Product resulting from handling the Product beyond what is necessary to establish its nature, characteristics, and functioning.
1.1.33. The Consumer shall bear the direct costs of returning the Product.
8.9. The right to withdraw from a distance sales agreement shall not apply to the Consumer in respect of agreements:
1.1.34. (1) for the supply of services if the Seller has fully performed the service with the express consent of the Consumer who was informed before the service was performed that they would lose the right of withdrawal after the performance of the service; (2) where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur within the withdrawal period; (3) for the supply of goods made to the Consumer’s specifications or clearly personalized; (4) for the supply of goods which are liable to deteriorate or expire rapidly; (5) for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery; (6) for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items; (7) for the supply of alcoholic beverages, the price of which has been agreed at the time of conclusion of the sales agreement, the delivery of which can only take place after 30 days and the actual value of which depends on fluctuations in the market over which the Seller has no control; (8) for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the Consumer’s prior express consent and their acknowledgment that they thereby lose their right of withdrawal; (9) for the supply of newspapers, periodicals or magazines with the exception of subscription contracts for the supply of such publications; (10) concluded at a public auction; (11) for the provision of accommodation, transport of goods, car rental services, catering or services related to leisure, if the agreement provides for a specific date or period for the performance of the services; (12) for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the Consumer’s prior express consent and their acknowledgment that they thereby lose their right of withdrawal.
- PROVISIONS CONCERNING ENTREPRENEURS
9.1. This section of the Regulations and the provisions contained therein apply solely to Customers and Service Recipients who are not consumers.
9.2. The Seller has the right to withdraw from a sales agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the sales agreement in this case may occur without stating a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring full or partial prepayment, regardless of the payment method chosen by the Customer and the fact of concluding the sales agreement.
9.4. Upon delivery of the Product to the carrier by the Seller, the benefits and burdens associated with the Product, as well as the risk of accidental loss or damage to the Product, pass to the Customer who is not a consumer. In this case, the Seller is not responsible for the loss, reduction, or damage to the Product that occurred from the moment it was accepted for transport until it was handed over to the Customer, nor for any delay in the shipment.
9.5. If the Product is sent to the Customer who is not a consumer through a carrier, they are obliged to examine the shipment at the time and in the manner commonly used for shipments of this kind. If they find that there has been a loss or damage to the Product during transport, they are obliged to take all necessary actions to determine the carrier’s liability.
9.6. In accordance with Article 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product to a Customer who is not a consumer is excluded.
9.7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without giving reasons by sending the Service Recipient an appropriate statement.
9.8. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited – both within a single claim and for all claims in total – to the amount of the paid price and delivery costs under the sales agreement, but not exceeding one thousand Polish zlotys. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical, foreseeable damages at the time of concluding the agreement, and is not liable for lost profits in relation to the Service Recipient/Customer who is not a consumer.
9.9. All disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer are subject to the jurisdiction of the court competent due to the Seller’s/Service Provider’s registered office.
- FINAL PROVISIONS
10.1. Agreements concluded through the Online Store are concluded in the Polish language.
10.2. Amendment of the Regulations:
10.2.1. The Service Provider reserves the right to make changes to the Regulations for valid reasons, namely: changes in legal regulations; changes in payment methods and deliveries – to the extent that these changes affect the implementation of the provisions of these Regulations.
10.2.2. In the case of agreements of a continuous nature (e.g., provision of Electronic Services – Account) concluded on the basis of these Regulations, the amended regulations are binding on the Service Recipient if the requirements specified in Article 384 and 384[1] of the Civil Code have been met, i.e., the Service Recipient has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification. In the event that an amendment to the Regulations results in the introduction of any new fees or an increase in current fees, the consumer Service Recipient has the right to withdraw from the agreement.
10.2.3. In the case of agreements of a different nature than continuous agreements (e.g., Sales Agreement) concluded on the basis of these Regulations, changes to the Regulations will not in any way affect the acquired rights of Service Recipients/Customers who are consumers prior to the date of entry into force of the changes to the Regulations. In particular, changes to the Regulations will not affect Orders already placed or submitted, or Sales Agreements concluded, performed, or executed.
10.3. Matters not regulated in these Regulations are subject to the generally applicable provisions of Polish law, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws of 2002, No. 144, item 1204, as amended); for Sales Agreements concluded until December 24, 2014, with consumer Customers – the provisions of the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws of 2000, No. 22, item 271, as amended), and the Act on specific terms of consumer sales and changes to the Civil Code of July 27, 2002 (Journal of Laws of 2002, No. 141, item 1176, as amended); for Sales Agreements concluded from December 25, 2014, with consumer Customers – the provisions of the Act on consumer rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of the generally applicable law.
- TEMPLATE WITHDRAWAL FORM
(ANNEX TO THE CONSUMER RIGHTS ACT)
Withdrawal Form Template
(This form should be completed and sent only if you wish to withdraw from the agreement)
Recipient:
“MOKVOK” limited liability company.
Slotna 20
04-660 Warszawa
Tax Identification Number (NIP): PL1231487801
National Business Registry Number (REGON): 388195371
Email: mokvok2021@gmail.com
–I/We() hereby inform/inform() about my/our withdrawal from the sales agreement of the following goods(*).
– Date and number of the agreement()/receipt()
– Name and surname of the consumer(s)
– Address of the consumer(s)
– Consumer(s) signature (only if the form is submitted in paper form)
– Date
(*) Delete as appropriate.